Emotional competence, which characterizes emotionally intelligent individuals, is a basic competence. It includes various skills and abilities, such as emotional self-awareness, emotional self-control, self-motivation, empathy, and social skills. These refer to the ability to influence, communicate, collaborate, resolve conflicts and work as a team, and are applicable to all human interactions.The researchers confirm that young people tend to use ICT and social networks to communicate and express themselves, and companies, for their part, highlight the lack of youth skills for communication and active listening as one of their main issues faced when integrating the new generations into their work teams Therefore, there is a gap that can generate problems, especially when we talk about new technologies.The communication of emotions based on ICT has its own codes and language. The use of visual elements (such as emoticons, gifs, video, images…) and new words (gamer slang, Anglicisms, abbreviations, new meanings of words and idioms…) shape communication. And while emotions are universal, the interpretation and understanding of these elements of language is subjective and can lead to misunderstandings.Within this context, the LoeL project aimed to empower young people so that they can develop their emotional competencies, identifying and expressing their own emotions; communicating successfully with other people, both online and offline; and being aware of the limits and potential of ICT-based communication, successfully managing their emotions in professional settings (including volunteer experiences, in the company field or being entrepreneurs).The specific objectives were to:- Develop empowerment and training resources that allow young people to identify the origin and nature of emotions.- Provide a varied set of activities that combine real communication methods and channels based on ICT with work and personal environment scenarios.- Know the linguistic expressions that in different cultural contexts express basic emotions.- Learn appropriate verbal and gestural indicators to send effective messages in dialogues, negotiations or conflict situations.- Provide companies and organizations that work with young people with training material that allows them to improve the personal and work environment.LOEL's target groups are two:- Young people.- Youth workers. The project produced 2 main results:1. The LoeL APP is an interactive software designed to train young people in the identification, management, communication and understanding of their own and others' emotions. It is available for Android and iOS mobile devices and focuses on developing the emotional literacy of young people. It offers a series of games specially designed to raise awareness and develop specific skills that are highly useful in communicating emotions in personal and professional settings.From a gamified approach, the App displays a total of 10 different types of games, divided into 7 categories. A reward system is included as a motivator, which works by providing the player with experience points and tickets to customize their avatar and room. The level system includes 4 statuses: Beginner, Talented, Expert, and Master.2. The training of youth workers took place in October 2019 in Bilbao, around a 25-hour program, carried out over 5 days, based on the thematic blocks:- Some theories and many practices on Emotional Intelligence. Emotions and their link with other basic skills, such as empathy, assertiveness, and communication.- Informal methods to facilitate learning processes. LoeL concept. Knowing the LoeL APP.- Let's talk emoji. Jargon and the transformation of language in the s. XXI. The influence of ICT.- Audiovisual narrative, the art of telling stories through illustrations, photographs, and videos.The assessment of the LoeL App was very positive, as reflected in the results of the two testing phases carried out with young people and youth workers. Its application in informal and non-formal educational environments was highlighted by the latter, as one of the great added values of this product. The creation of the Guide for Youth Workers, and the availability of the materials and resources generated for the training carried out is also an additional element that facilitates the implementation of youth empowerment initiatives in the field of emotional management.