<< Objectives >>Our project aims to support social and youth workers who interact with ethnic minorities in their everyday occupations. Specifically, we aim to strengthen the capacity of these professionals to create positive change and more engaged communities through increasing their intercultural communication skills. By working closely with them, the project partners will develop tailored and practical tools for their practice, providing them with new training opportunities and pedagogical tools.<< Implementation >>The project contains three parts: - recruiting professionals, volunteers and ethnic minorities and performing interviews with them. Each country will also conduct at least 20 interviews- using the data from these interviews to compile results into a 1-week course to be completed with professionals working with ethnic minorities - completing this one-week course with professionals and volunteers working with ethnic minorities plus immediate follow-up<< Results >>- knowledge around the interactions between professionals, volunteers and ethnic minorities in the process of accessing services such as teaching and social services is added to - professionals and volunteers are educated on the subject using the data generated from the research phase - a wider network of professionals, volunteers and ethnic minorities are given knowledge on the key findings of the project- an even wider network of actors are capacitated through social media