Storytelling can build bridges and is a wonderful way to learn a language, to be in touch with others and to express oneself. The aim of LISTEN is to use “applied storytelling” in its many forms as educational method in the work with refugees. LISTEN explored different approaches to storytelling and how radio and other forms of audio broadcasting can be used as medium to share these stories. It intended to offer a common approach to personal development and learning that had the potential to create a sense of community and togetherness. The primary target groups were trainers, language teachers and multipliers working with refugees as well as training providers, NGOs, social services or similar institutions that offer learning activities for refugees. The final beneficiaries were refugees involved in these activities.To achieve the objective the LISTEN team implemented the following activities:-Research: All partners explored the current state of art in terms of using storytelling as an educational method with refugees, and to define the training needs of the target group in terms of competences needed to use storytelling methods and involving radio with refugees, and the competences their final beneficiaries may develop through storytelling. -Validation system: It is the centrepiece of the validation approach and is based on the LEVEL5 system. LEVEL5 is specifically designed to facilitate a profound assessment and evidencing of personal and social skills and competences related to intercultural storytelling. -Training modules: The partners developed a curriculum and training materials based on transferable didactic concepts and methods for storytelling with refugees and the integration of radio (especially internet radio). The four training modules are designed as independent units covering all aspects necessary for the implementation of radio storytelling and validation. From this extensive material, specific elements were selected to be taught during a training session in January 2018.-Training course in Austria: The 5-day course was attended by 19 participants – trainers, volunteers, multipliers working with refugees – who were enabled to plan and implement learning projects according to the LISTEN approach.-Practical phase: During the piloting phase all in all 15 learning projects were carried out involving >200 refugees. At the end of the piloting phase, the competences acquired during the training and piloting were validated by means of LEVEL5. -Experience report: The findings, achievements and challenges of the practical phase are described in the Experience Report. It draws conclusions and recommendations of interest to potential future users based on training and learning experiences and feedback received during the pilot phase.-Collection of refugees’ stories: The collection is based on stories collected during the piloting phase and through the LISTEN Award. It currently consists of 34 stories – fictional and real ones. The collection celebrates refugees’ and migrants’ stories – about themselves, their experience, their culture and their ideas – thus helping to build bridges between them and their host communities.-The LISTEN label: It is a tangible label and is awarded to organisations that show they comply with the LISTEN philosophy: Use storytelling in training and provide a validation path for recognition of learning outcomes. It is awarded through a self-assessment process in which organisations present a clear case for how they meet these criteria. Based on their individual experiences and participants’ feedback, all partners reported a number of achievements and success stories:-The pilot projects have shown how strong the exchange between cultures is and how rich in diversity. All participants were reminded that they live in multicultural societies.-The storytelling projects created relationship between refugees and local residents without discrimination or prejudices. Local people's awareness of refugees has increased through new contacts and stories.- Learners have improved their language skills. They could speak spontaneously and freely, present themselves or their stories and reflect on themselves. - Learners appreciated the opportunity to receive certificates documenting their personal development.- The involved trainers have new tools and exercises for their work with refugees, migrants and even native speakers. They are able to implement storytelling, recording and editing stories in their activities. - All project partners have intensified their existing network or created new networking contact with radio stations, refugees associations and language trainers.Having reviewed the project outcomes there was general agreement amongst partners that the LISTEN training and resources and the individual learning projects met the primary aims and objectives of the intellectual output and contributed significantly to the overall success of the project.