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A Partnership for Change: reducing work related anger and violent emotions

Funder: European CommissionProject code: 2017-1-RO01-KA202-037420
Funded under: ERASMUS+ | Cooperation for innovation and the exchange of good practices | Strategic Partnerships for vocational education and training Funder Contribution: 185,081 EUR

A Partnership for Change: reducing work related anger and violent emotions

Description

Monitoring work-related stress revealed high heterogeneity between European states and recent surveys show that one in every five European workers endures work-related stress. This project had the aim of describing key research and activities useful for stress and anger reduction in the five participating countries: Romania, Spain, Cyprus, Italy and Norway, based on previous projects aiming at improving HR policies and therefore the psychosocial environment in organizations. The specific goal was to compare strengths and weaknesses of practices for stress reduction with a transnational view, in order to improve the employee’s capacity to manage the work related stress and negative emotions; the employee’s skills to work with persons with personality disorders with consequences in criminal behavior as wel as the employees’ capacity to perform needs assessment and interventions for offenders with personality disorders in order to reduce the risk to reoffend.The strategic partnership targeted the achievement of: 01. Scientific research, Protocols, and needs analysis for anger, violence and stress reduction, Output 02. Manual for work related stress and anger management applied in law enforcement and correctional field, Output 03. Upgrading the online platform with specific resources and producing Output 04. The Miniguide for employees in dealing with aggressive personalities.The collection of scientific evidences gives strength to practices supported in this project, designed at the end to give practical suggestions to professionals and provided valid data for the development of documents that support measures and decisions regarding stress in the workplace. The main results derived from the intellectual outputs were delivered to the employees during project implementation, through professional training sessions, and will continue to be disseminated with the support of the VET departments: the protocols for work related stress and anger management applied, which is a detailed collection of techniques for the reduction of stress and anger and the miniguide for employees involved in activities with higher rate of psychosocial risks, a brief ready-to-use guide with simple and fast techniques for managing aggressive personalities.We involved 846 participants and 18 researchers in studies regarding stress and anger in the workplace, 234 trainers and coordinators in dissemination at national and European level, 12 officials and 30 professionals from other European states in multiplying the results. The benefits of this project were multiplied during events in each partner country, webpages and press releases informing about the project results, to the relevant stakeholders and policy makers in the field of VET. The outputs, the protocols, miniguide, tools and instruments for scientific research become available and free on the project webpage. The impact was measured at the end of the project, during the multiplying events, by an independent company and 85% of beneficiaries reported the the events had risen to expectations regarding the deliverables, techniques and lecturers.We consider that the project results stand as a solid base for training on improving management of negative emotions, stress, anger, the usefulness of such a program being presented by the respondents, with reference to the following aspects: personal development and optimization; improving interpersonal and organizational communication; increased frustration tolerance and self-control; increased confidence in one's own forces and in the work group; optimizing the working climate; reducing the risk of conflict occurrence and manifestation; efficiency of professional activities; prevention of possible professional behaviors at risk. Forming and training professionals in law enforcement and penitentiary staff is difficult and with this project we took a solid step in trying to create a correlation between what a worker actually does and what he needs to know and do. Excessive work-related stress has a strong impact on the lives of all employees, regardless of the position they occupy. To conclude, the project provided the opportunity to develop continuous training for staff working in activities with higher rate of psychosocial risks and for development of programs focused on stress reduction strategies for physical and mental health of staff. The strategic partnership provided the context for a wide range of professionals and organizations across Europe to exchange expertise, to work together for common goal and to create added value to their work and also, at European level. The project partners established long lasting networks of cooperation, improvements, sustainability and beyond, looking forward for new project opportunities.

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