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CONTEXT We are living in the time when there are more volunteers around the world than always. Only in Europe can we find some 6168 accredited volunteer organizations. According to the latest estimates, between 22% and 23% of Europeans over the age of fifteen are involved in voluntary works, that amounts to 92-94 million Europeans. These figures will increase with the arrival of the European Solidarity Corps and one of the barriers encountered by volunteering, according to the latest report of the Briefing European Parliamentary Research Service, is the disparity of existing regulations that have the consequence of not having uniformity of criteria and information. Currently we do not have specific training to manage volunteers’ projects and it is difficult to find solutions in our day-by-day to solve problems quickly and easily. Youth workers have official guidance and national agencies to solve problems, but sometimes there are issues that are not resolved through official channels, but through forums, Facebook groups ... and this leads to a loss of time and quality of the projects. OBJECTIVE The general objective is to improve the quality of the skills of youth workers involved in volunteer's programs and thus increase the number of young people who perform voluntary service, affording greater guarantees of reliability. The specific objectives are: - Improving the quality of the voluntary service. - To increase trust in the voluntary service. - Providing youth workers with practical and useful tools that save time and efforts. - To provide volunteers' organizations with support for the clarification of roles, rules, tasks and bureaucracy. TARGET GROUP The main recipients will be youth workers whose responsibilities revolve around volunteers' programs. These youth workers will have specific information regarding the resolution of problems or multiple doubts that arise on a daily basis. This way, the results of this project will also have as beneficiaries the organizations of sending and receiving volunteers and the volunteers themselves, who will be able to access information that until now was not directly available. ACTIVITIES Throughout this project we will conduct a search, collection and classification of practical and useful information from multiple volunteers' organizations, to then make it available to youth workers through a web platform and mobile application. These activities will be developed in the Intellectual Output 1. which will be divided into three parts: A1 - We will search, collect, classify and order the problems and the respective solutions that day after day arise for the youth workers who manage voluntary projects. A2 - We will synthesize this information in a web platform and in a mobile application, available for Android and IOS. The objective is to make the solutions to the dayly and tricky issues as accessible as possible, so that the youth worker has to invest less time to find it. A3 - A test of the technological tools will be carried out, assessing both the content and the technology itself. METHODOLOGY The work team will develop this project jointly. All partners participate in all activities and have specific functions in each of them. In the same way, the responsibilities are divided, so the work load is distributed in a fair manner and ensuring that the project complies with the expected quality standards. IMPACT The project will be consistent with the detected needs. Youth workers will have solutions to their daily problems that arise when managing voluntary projects. Volunteers will have real and practical information on the logistics of volunteering projects and organizations will have better volunteering projects too. Consequently, we hope to increase the quality of voluntary service and increase the number of volunteers in Europe. LONG-TERM PLAN We hope that the results of the project will be successful among youth workers across Europe, that is why we have designed a sustainability strategy that will allow us to continue maintaining and updating the results. In order for the results to be successful, it is necessary for technological tools to be used by many users, which is why we have designed a dissemination strategy to ensure that the greatest number of youth workers approach it. Although during the analysis of the needs, all the consulted youth workers expressed their interest in disposing of the results.
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