"The current and future employees in the public transport sector face an increasing number of challenges and unprecedented complexity in their daily work like for example ...-technical innovation: self-driving systems, smart roads, elevated busses etc.-an increased traffic especially in cities-Environmental aspects related to the workplace: thinking and acting in a more environmentally conscious and sustainable manner in everyday work of employees as requirement for the implementation of companies' sustainability strategies-Customer relations: Dealing with clients with diverse background, characteristics and attitudes, people with handicaps and reduced mobility, people mal-behaved, etc. On the one hand, the mentioned aspects are stress factors, on the other hand they show that the employees in public transport need several additional skills and competences that go far beyond purely professional aspect. As demanded in the report for the European Commission ""New Skills for New Jobs"", ""working environments need to encourage people to use their potential to the full to the benefit of their work and their own development"" (p. 9).The particular relevance of this requirement for the public transport sector emerges from the report ""Future Employment in Transport"" by the Joint Research Centre (JRC), which predicts growth of 18.1 % in this sector between 2010 and 2030 and an increase in the number of employees to 2.1 million in the EU countries.The aim of the Competence+ project is to develop a modular blended learning concept that enables institutions of VET and further training in the field of public transport to sensitise current and future employees to the following topics, to increase their action competence and to provide them appropriate communication strategies:-Environmental awareness-Awareness of conflicts (incl. Intercultural awareness and equal opportunities)-Civil courage-Stress managementThis concept uses and combines innovative teaching and learning methods, such as audio-visual and interactive elements in online learning and VR simulations, which enable learners in a unique way to apply and train their new competences and skills in a realistic environment. This is workplace-based learning in a new dimension.In order to implement these project objectives, a project partnership has been formed in which various public transport companies as well as VET and further training institutions in the public sector are represented. This ensures on the one hand a practice-oriented and directly applicable implementation in the various products of the project. At the same time, the sustainability of the project is designed from the very beginning, as these project partners have an inherent interest in the continuous use of the blended learning concept even after the end of the project period and will integrate the modules accordingly firmly into their future course offerings for trainees and employees.The partner will develop the following intellectual outputs in this project:- IO1 - Conceptual Framework: the description of the blended learning concept of Competence+ with all modules in terms of respective learning objectives, appropriate online/selfstudy and classroom methods, contents and expected results. This is based on an analysis of good practices in the relevant thematic areas in all partner countries and beyond.- IO2 - Elaboration of workshop contents: the development and creation of the concept and the required teaching and learning materials for the classroom part of the Competence+ concept- IO3 - Development of the Competence+ platform: the transfer of the online parts of the conceptual framework into an eLearning course with various interactive as well as audio-visual elements for teaching, excersising and assessment in the relevant thematical fields. Special part of the platform will be the VR simulations for all modules. The platform will also offer a resource pool with all materials from the project and a possibility for exchange and collaborative learning. - IO4 - The Trainer's Guide """"How to use and integrate modules of Competence+ in my VET course/ further training course?"" will explain the blended learning concept of Competence+ to VET and further training' educators in a praxis-oriented manner.The project will directly involve at least 14 selected VET and further training' educators from all partner countries in a transnational training activity for reviewing and adjusting the Trainer's Guide as well as for their familiarization with it. VET and further training pilot courses with at least 20 participants per country (100 in total) will serve as test and evaluation of the concept by trainees and employees."