Major projects and programmes occur in many aspects of a developed economy, in IT, construction, defence, healthcare and major events, such as the Olympics. Sadly, they seem to be prone to cost overruns, delays and inadequate performance. Although professional bodies, auditors and academics have tried to build up knowledge and tools to help with managing these complex entities, projects and programmes still fail to deliver as expected disappointingly often. We are proposing to take a new approach to the generation and dissemination of knowledge in this field, one that puts the practitioners at the centre of the knowledge generation. Rather than relaying on case studies, which are long-term, very detailed and require highly skilled academic researchers, we propose to develop, extend and apply a technique that is already in use by the software engineering community - patterns. Patterns, in this context, are not a decorative design or motif, but are a structured description of behaviours or problem-solving approaches. At Oxford University, we have been teaching an MSc course on Major Programme Management, and the use of patterns has been enthusiastically endorsed by our students, some of who will be participating in this project. We plan to run six workshops of about 20 people each in Oxford, London, Nottingham and one other location to develop more patterns for PPM (Project and Programme Management). We will launch an interactive website that will host the patterns, and enable the community to debate and develop the patterns. More patterns will be added, and refined, on the website. They will be characterised by attributes such as project size, phase, sector, level in the hierarchy etc. We will prepare a book proposal and a course on patterns. We will learn from our colleagues in software engineering and PPM on the structure of patterns and the organisation of pattern workshops. We are also keen to inquire whether patterns could be a more widely used tool for research in the social sciences, especially in practitioner-led fields. Thus, organisational behaviour, operations management and governance, for example, could all make use of this technique. Therefore, the final workshop of the series will be open to academic colleagues who may be interested in applying these methods in their own domain. This project will have a considerable impact. First, we will address the problem of knowledge development and training in PPM by placing the practitioners at the centre of the knoweldge generating process. We will provide tools and processes that will help them to generate knowledge, discuss it, compare with their lived experience and record these lessons. The impact of this will be the rapid development and deployment of an expanding language of patterns, which will improve the skill level of project and programme managers. The second main impact of the improved quality and timeliness of knowledge generation and dissemination will be an improvement in the quality and delivery of major projects and programmes in the UK and beyond. The annual costs in the UK alone of project delays and cost overruns amount to billions of pounds, so even a 1% improvement would save tens of millions of pounds each year. The third major impact will be the introduction of a new technique for carrying out fieldwork in the social sciences, which can be used to disseminate knowledge from practitioner domains, and contribute to the development and testing of theory.

Electricity infrastructure is key to sustain human and economic wellbeing since it supplies energy to industrial, commercial and financial sectors, critical services (health, traffic control, water supply), communication networks, and hence almost all activities in modern societies. Consequently, the effects of long electricity blackouts have demonstrated impacts on economic activities and social stability and security. A framework for disaster management and resilience of the power sector is needed, beyond the occurrence of "average" outages contemplated in current security standards. This framework should consider network management under the occurrence of natural hazards such as earthquakes and tsunamis that may cause major blackouts, and assess proper measures to manage the associated disasters. Developing and implementing such a framework will be crucial to increase the opportunities for Chile and other countries, especially developing and low-income ones located around the Pacific Ring of Fire which are particularly exposed to the risk of earthquakes and tsunamis. In this context, this project will undertake holistic risk analyses associated with natural hazards on electricity networks along with identification of mitigation and adaptation measures that can allow us to manage the arising disasters. This holistic perspective of disaster management and resilience will be supported by development of mathematical models to, firstly, assess risks related to high impact low probability events, such as earthquakes and tsunamis, on the electric power systems. These models will then serve to identify an optimal portfolio of preventive and corrective measures that can support mitigation of impacts and compare different adaptation strategies. In particular, besides classical infrastructure reinforcement, we will assess how operational measures for disaster management, for instance though distributed energy systems, e.g., based on communities and microgrids, can provide system resilience. Building on this last point, resilience can in fact also be built through citizens and communities and by how they prepare for, and respond to, power outages. Such preparedness could for instance be led by the electricity companies and targeted at the individual and community levels by sharing accountability for response across the official responders, local officials, community groups, individual citizens, and the electricity companies. The aim is for households to have response strategies that are complemented by resilience measures prepared for (and by) the community. Such shared responsibility is becoming the response culture in the UK (with the very recent recognition of spontaneous volunteers as a source of untrained, unknown support which converges at the time of an incident). In developing countries, where the capacity of official responders may be insufficient given the scale of the disaster, the reliance on community preparedness and spontaneous emergence of willing helpers is more acute to lessen the effects of an incident and quicken the return to normality. Thus, in addition to more technical features, the framework developed here will explicitly include community resilience as a way to lessen the impact of outages and manage disasters. By analysing several case studies in Chile based on both data from past experiences and simulations, we will propose a general framework for disaster management and network and community resilience which can be applicable to other developing and low-income countries. We will use the research findings to develop networks standards following disasters along with a standard on community resilience to power outages. These standards will include socio-economic and engineering indicators that can support monitoring of network resilience and readiness to withstand natural, catastrophic events as well as quantifying impacts of such events after they occur, enhancing quality of post-mortem analysing

As European Green Capital 2015 and one of the Rockefeller 100 Resilient Cities, Bristol has challenged itself to transform by 2065 into a place where citizens 'flourish' by working together to create wellbeing, and achieve this equitably and sustainably. The Bristol Urban Area can legitimately claim to be in the vanguard of such urban transformation, and yet its development pathway remains characterised by paradox, and the need to deal with some stark realities and to challenge a 'business-as-usual' mind-set if progress towards aspirational goals is to be sustained. This proposal addresses a fundamental issue: what is stopping Bristol from bridging the gap between its current situation and the desired future as encapsulated in the City's various visions and aspirations? We have forged a partnership focused on the contiguous City of Bristol and South Gloucestershire urban area. We have secured the full backing of the two local authorities, Bristol Green Capital Partnership and Bristol Health Partners, the LEP, the local business community, citizen groups, and academics from across both Universities, with tangible commitments of support. Dissolving siloes through partnership, and a genuine interdisciplinary and cross-sectoral collaboration, is core to our approach, and hence both Universities have committed to share equally the financial resources with external partners in a three-way split. It is a key strength of this project that we are able to leverage extensively on internationally leading research assets, including: 'Bristol is Open', the FP7-funded Systems Thinking for Efficient Energy Planning (STEEP), the Horizon 2020 REPLICATE project, ongoing work at the £3.5m EPSRC/ESRC International Centre for Infrastructure Futures (ICIF) and co-produced and co-designed research such as the AHRC/ESRC Connected Communities and Digital Economy funded projects including REACT Hub, Tangible Memories and Productive Margins. We also have access to a wealth of highly valuable data sources including the 2015 State of Bristol Report, Bristol's Quality of Life Survey, and the Avon Longitudinal Study of Parents & Children that has followed the health of 14,500 local families since the 1990s. We intend to build on the ICIF cognitive modelling approach which identifies the importance of challenging established mental models since these entrench a 'business-as-usual' mind-set. At the heart is co-creation and co-production, and an acknowledgement that citizen behaviour and action are essential to the delivery of desired societal outcomes such as wellbeing, equality, health, learning, and carbon neutrality. The work programme synthesises existing domain-specific diagnostic methodologies and tools to create a novel Integrated Diagnostics Framework. We believe strongly that unless an integrating framework is developed to bring together multiple viewpoints, the diagnosis of urban challenges will remain fragmented and understandings will potentially conflict. We will apply this framework in this pilot project to diagnosis complex problems across four 'Challenge Themes': Mobility & Accessibility, Health & Happiness, Equality & Inclusion and the 'Carbon Neutral' city. We have appointed 'Theme Leaders' who are all 'end users' of the diagnostics, ensuring that the process of investigation is cross-sectoral, interdisciplinary, participatory and grounded in real-world context and application. The legacy of the project will be threefold: firstly innovation in the diagnostic framework and methods needed to address urban challenges; secondly its application to the Bristol urban area and the resulting diagnostics synthesise across the four Challenge Themes; and finally the formation of an embryonic cadre of cross-sector city leaders with the capability to apply integrated diagnostics and challenge the prevailing 'business as usual' approaches.

Electricity infrastructure is key to sustain human and economic well-being since it supplies energy to industrial, commercial and financial sectors, critical services (health, traffic control, water supply), communication networks, and hence almost all activities in modern societies. Consequently, the effects of long electricity blackouts have demonstrated impacts on economic activities and social stability and security. A framework for disaster management and resilience of the power sector is needed, beyond the occurrence of "average" outages contemplated in current security standards. This framework should consider network management under the occurrence of natural hazards such as earthquakes and tsunamis that may cause major blackouts, and assess proper measures to manage the associated disasters. Developing and implementing such a framework will be crucial to increase the opportunities for Chile and other countries, especially developing and low-income ones located around the Pacific Ring of Fire which are particularly exposed to the risk of earthquakes and tsunamis. In this context, this project will undertake holistic risk analyses associated with natural hazards on electricity networks along with identification of mitigation and adaptation measures that can allow us to manage the arising disasters. This holistic perspective of disaster management and resilience will be supported by development of mathematical models to firstly assess risks related to high impact low probability events, such as earthquakes and tsunamis, on the electric power systems. These models will then serve to identify an optimal portfolio of preventive and corrective measures that can support mitigation of impacts and compare different adaptation strategies. In particular, besides classical infrastructure reinforcement, we will assess how operational measures for disaster management, for instance though distributed energy systems, e.g., based on communities and microgrids, can provide system resilience. Building on this last point, resilience can in fact also be built through citizens and communities and by how they prepare for, and respond to, power outages. Such preparedness could for instance be led by the electricity companies and targeted at the individual and community levels by sharing accountability for response across the official respondents, local officials, community groups, individual citizens, and the electricity companies. The aim is for households to have response strategies that are complemented by resilience measures prepared for (and by) the community. Such shared responsibility is becoming the response culture in the UK (with the very recent recognition of spontaneous volunteers as a source of untrained, unknown support which converges at the time of an incident). In developing countries, where the capacity of official respondents may be insufficient given the scale of the disaster, the reliance on community preparedness and spontaneous emergence of willing helpers is more acute to lessen the effects of an incident and quicken the return to normality. Thus, in addition to more technical features, the framework developed here will explicitly include community resilience as a way to lessen the impact of outages and manage disasters. By analysing several case studies in Chile based on both data from past experiences and simulations, we will propose a general framework for disaster management and network and community resilience which can be applicable to other developing and low-income countries. We will use the research findings to develop networks standards following disasters along with a standard on community resilience to power outages. These standards will include socio-economic and engineering indicators that can support monitoring of network resilience and readiness to withstand natural, catastrophic events as well as quantifying impacts of such events after they occur, enhancing quality of post-morterm analysis.

Our national infrastructure - the systems of infrastructure networks (e.g. energy, water, transport, waste, ICT) that support services such as healthcare, education, emergency response and thereby ensure our social, economic and environmental wellbeing - faces a multitude of challenges. A growing population, modern economy and proliferation of new technologies have placed increased and new demands on infrastructure services and made infrastructure networks increasingly inter-connected. Meanwhile, investment has not kept up with the pace of change leaving many components at the end of their life. Moreover, global environmental change necessitates reduced greenhouse gas emissions and improved resilience to extreme events, implying major reconfigurations of these infrastructure systems. Addressing these challenges is further complicated by fragmented, often reactive, regulation and governance arrangements. Existing business models are considered by the Treasury Select Committee to provide poor value but few proven alternative models exist for mobilising finance, particularly in the current economic climate. Continued delivery of our civil infrastructure, particularly given current financial constraints, will require innovative and integrated thinking across engineering, economic and social sciences. If the process of addressing these issues is to take place efficiently, whilst also minimising associated risks, it will need to be underpinned by an appropriate multi-disciplinary approach that brings together engineering, economic and social science expertise to understand infrastructure financing, valuation and interdependencies under a range of possible futures. The evidence that must form the basis for such a strategic approach does not yet exist. However, evidence alone will be insufficient, so we therefore propose to establish a Centre of excellence, i-BUILD, that will bring together three UK universities with world-leading track records in engineering, economics and social sciences; a portfolio of pioneering inter-disciplinary research; and the research vision and capacity to deliver a multi-disciplinary analysis of innovative business models around infrastructure interdependencies. While national scale plans, projects and procedures set the wider agenda, it is at the scale of neighbourhoods, towns and cities that infrastructure is most dense and interdependencies between infrastructures, economies and society are most profound - this is where our bid is focussed. Balancing growth across regions and scales is crucial to the success of the national economy. Moreover, the localism agenda is encouraging local agents to develop new infrastructure related business but these are limited by the lack of robust new business models with which to do so at the local and urban scale. These new business models can only arise from a step change in the cost-benefit ratio for infrastructure delivery which we will achieve by: (i) reducing the costs of infrastructure delivery by understanding interdependencies and alternative finance models, (ii) improving valuation of infrastructure benefits by identifying and exploiting the social, environmental and economic opportunities, and, (iii) reconciling national and local priorities. The i-BUILD centre will deliver these advances through development of a new generation of value analysis tools, interdependency models and multi-scale implementation plans. These methods will be tested on integrative case studies that are co-created with an extensive stakeholder group, to provide demonstrations of new methods that will enable a revolution in the business of infrastructure delivery in the UK. Funding for a Centre provides the opportunity to work flexibly with partners in industry, local and national government to address a research challenge of national and international importance, whilst becoming an international landmark programme recognised for novelty, research excellence and impact.