The objective of this project is to learn from sharing experience and exchanging different viewpoints and problems encountered while implementing support services and programmes aimed at fostering innovation management capacity in SMEs. The four partners will share the current support services offered to SMEs and will exchange good practices in order to renovate insights and develop a common Design Options Paper. The Design Option Paper will be the result of the peer-review process and will serve as a guide for other innovation agencies interested in implementing the addressed innovation support service. For the best use of the results of the project the goal is set on the possibility to reach as many innovation agencies as possible with the support of the European Association of Regional Development Agencies, EURADA.

A multi-KET (key enabling technologies) approach is most beneficiary for SME in regard to increase in productivitiy, efficiency and market shares. To enable a Pan-European Access for SME on technology services for clean production, a network of premier KET Technology Centres with facilitated one stop shop access, offering SME multi-ket infrastructures and services across borders on pan-european level is generated, involving innovation consultants from the Enterprise Europe Network (EEN) being local = at the doorstep of EU`s manufacturing SMEs. Due to the disparity of KET TC in EU28, KET4CleanProduction (KET4CP) enables also a discourse with policy makers on RIS3 and the potential of cross-border collaboration to cover specific SME needs for clean production technologies. KET4CP starts with 12-premier KET TC and 7 EEN as an open innovation ecosystem, with a one stop shop access. KET facilitators support the SME in identifying their specific technology challenge for clean production, propose services and technologies based on innovation potential + need analysis. The fast, flexible services focus on the SME´s business case. After a pilot phase with 20 SME innovation projects/micro grants, the network is scaled up adding 17 KET TC and 21 EEN members, to reach a critical mass of CP technology deployment in SME. Targeted actions stimulate initial requests of >120 SME from > 10 EU MS and a total of 70 SME micro grant projects with min. 140 KET TC. 2 MEUR third party financing go to SME in total. 50 % are targeted for low to modest innovator regions. KET4CP delivers standard procedures / tools for KET TC transnational collaboration and joint service/shared infrastructure, based on business model scenarios stimulating KET TC to collaborate and share clients. KET4CP creates a sustainable platform, a win-win situation for all stakeholders with a high potential for scale up. The aim for 2022 is to have 100 KET TC and 180 EEN members with 1000 SME inquiries p.a.

The objectives of the Innovation Denmark 2019 project are to: • Provide Key Account Management (KAM) services to Danish businesses, which have been awarded grants under the SME Instrument, Future Emerging Technologies or Fast Track to Innovation programmes • Provide Enhancing Innovation Management Capacity (EIMC) services to SMEs in 2019. Companies will be assessed via the Innovation Health Check tools or other approved tools and depending on results, referred on to relevant organisations in the Danish and European innovation eco-system. In total, under both categories 100 service packages will be carried out. The figure is based on an average of 46 KAM packages coming through EIC programmes, and 44 EIMC cases carried out. If a larger number of grants from EIC are given to Danish participants, the packages will be adjusted accordingly. The figures are based on the experience of the Danish consortium since 2014, which has seen a high and increasing number of cases coming through via the SME Instrument, due to the success Danish companies have in the programme.

The objectives of the Innovation Denmark II project are to: • Provide Key Account Management (KAM) services to Danish businesses, which have been awarded grants under the SME Instrument. • Provide Enhancing Innovation Management Capacity (EIMC) services to SMEs in 2017-2018. Companies will be assessed via the IMP3rove or Innovation Health Check tools and depending on results, referred on to relevant organisations in the Danish and European innovation eco-system. In total, under both categories, a minimum of 138 service packages will be carried out. The figure is based on an average of 69 KAM packages coming through SME Instrument, and 69 EIMC cases carried out. If a larger amount of SMEs is granted SMEI projects, the packages will be adjusted accordingly.

Peer Learning Innovation Services – PLIS aims at enabling innovation support institutions in regions across Europe to quickly and effectively develop initiatives that will engage, encourage and aid SMEs to use Service Innovation as a mean to maintaining or increasing competitiveness, profitability and jobs. A technology driven approach has prevailed for addressing innovation assessment. Given its critical contribution to increases in productivity and jobs, most of the resources within national and regional innovation policies are allocated to encouraging technology driven innovation resulting in the generation of new products and processes based on R&D. However other types of innovation such as Service Innovation are key to maximising economic development at local, regional and European level. Consequently, the members of the consortium will collaborate using a Twinning+ as a peer learning methodology in order to develop new approaches to foster Service Innovation among SMEs and improve the current innovation support programmes; enhance the quality, efficiency and customer satisfaction of services provided; increase the number of Service Innovation projects developed by SMEs; accelerate the learning process among the participants; foster the relationship between PLIS partners in innovation services; and, inspire and guide other agencies (and similar organisations) that become interested in how to foster Service Innovation among SMEs. All PLIS members are most relevant to participate in the peer-learning activities through the Twinning+ methodology given their role in designing and implementing SME innovation management support within their regions; their shared and common objectives; the commitment, motivation and experience of the people involved in the project; and, the capacity to disseminate PLIS findings in order to strengthen peer-learning and boost similar activities to relevant European organisations.