Most maintenance activities in the current railway system are carried out on a scheduled basis. This potentially means that components and sub systems are not replaced at the optimum time and that components fail between interventions. SMaRTE will provide the methodology for implementation of a Condition Based Maintenance system appropriate for the railway. This will allow maintenance to be tailored around the actual remaining life of key components and will reduce costs and improve reliability and availability. Knowledge and experience from other sectors will be extracted and new scientific methods for handling data and setting up architectures and intelligent systems to process data will be developed; appropriate to the railway system. Case studies will be designed and carried out for two different but typical passenger railways and lessons learned will be used to improve the system definitions. The final result of the SMaRTE project will be a CBM system which works for passenger railways and will result in reduced system costs and improved system reliability. The premise of SMaRTE (Human Factors) is that reducing customer cognitive effort is key to rail usability. Achieving a more streamlined process of accessing rail should increase its attractiveness. Whilst there is substantial evidence on the impact of factors such as fares / journey time on rail usage, the impact of more subtle factors deterring passengers from using rail are less understood. SMaRTE places the focus on the customer, utilising an innovative multi-disciplinary approach to understand the primary factors impacting on user decisions to choose rail (or an alternative) – and producing new quantitative evidence on the relative importance of those factors. The final result of SMaRTE will be a set of quantified factors influencing rail usability, and recommendations on how to decrease the cognitive effort and onward mobility for rail journeys through a “Smart Journey Vision” and rail map of measures.

In a fast moving environment, access to information about options for travel that is instant, easy to use, attractive to customers, and authoritative is vital. Therefore a one-stop-mobility shop, acting as a personal mobility assistant, is the key to offer citizens an alternative that challenges car ownership. New technologies can play a crucial role for a large scale and stable business operation of Mobility as a Service (MaaS) at a global level. Interoperability Framework, Travel Shopping, Booking and Ticketing, Validation, Payment and Trip Tracking are technologies developed within Shift2Rail IP4 to meet the engineering challenges associated with leveraging current actions on establishing open-data policies and data exchange standardization. Given this, the main goal of Shift2MaaS is to support the uptake of the IP4 technology and overcome the technical and non-technical barriers for the adoption of new integrated mobility platforms. Shift2MaaS aims to support the introduction of Shift2Rail IP4 technology within the MaaS context by analysing the needs in terms of technology enablers of the different stakeholders involved, and demonstrating the benefits of IP4 through pilot demonstrators of collective and shared mobility services and the seamless passenger experience. To this end, Shift2MaaS will co-design and validate advanced use-cases for the deployment and implementation of COHESIVE solutions. The Shift2MaaS impact is validated and assessed in three European sites, all strongly engaged in the intermodality and MaaS domain, and setting specific actions on existing or new MaaS schemes. Shift2MaaS thus builds on and adds to previous projects by makes the connection to real environments. Shift2MaaS will also analyse regulatory and behavioural aspects of the IP4 multimodal transport services market place on business logics, on the creation of new business models and on the behavioural / demand response of passengers; contributing to an overall economic assessment.