Youth workers are very diverse public with different needs. Although some youth workers have had a higher education, we notice many of them mostly work intuitively and lack a theoretical framework. Youth work and non-formal education are undervalued and therefore youth workers lack support and resources. A lot of work is done by volunteers without proper education, leading to a higher turnover rate. Besides the creation of the StreetSmart Impact app and the offer of educational activities which is available on the activity platform StreetSmart Play, we want to keep looking for innovative ways to support youth workers. By providing an online offer of training, we want to increase their theoretical and practical knowledge and strengthen their skills. Through research, online content analysis, questionnaires and focus groups, we became aware that there is a need for more and concrete training for youth workers in non-formal education (YouthWork HD, 2018). In our own survey we conducted with 118 persons, we saw a confirmation of this need. 84% told us they feel the need to have additional training. This training is not only necessary to help new employees, but also to support active youth workers on different topics related to youth work. 52% of the respondents want to receive more training on coaching of youth workers (n=61). 47% would like some extra training on methodologies for youth work (n=56), 42% on psychological themes related to youth (n=50), 31% on youth policy (n=36). By providing advanced training opportunities for youth workers, we aim to increase the competence level of youth workers in Europe (and worldwide). Training modules offered to youth workers should be interactive, fun and easy to use, allow collaboration with other participants, and be available both online and mobile, including good practices and references for additional information. Our aim with this project is to provide youth workers with the tools they need, so that they, with a correct background/ knowledge, can set up the right processes with their target group, based on the latter’s needs. Also, since the launch of the StreetSmart Impact app and StreetSmart Play activity platform, we got some relevant feedback which we want to take into account in this new project. First of all, users of the Impact app need additional support to understand the data they are collecting and set it up for their organisation. When scaling up, it will be difficult to help each user personally so we need to create a support system which can guide users. Secondly, we notice that for some youth workers, the content on the activity platform is insufficient as they work less with specific activities and they have a bigger need for training and inspiration. Therefore, we want to reinforce them with training, support videos and inspiration. To answer these needs, we will develop a Learning Hub, StreetSmart Learn, on which we will host training videos and inspiration, which will be the reference for youth workers to go to. Mobile School vzw, Salvati Copiii and PRAKSIS want to create this Learning Hub to fulfil these needs. The development of the Learning Hub will exist in two parts: the set-up of the learning management system (LMS) and the development of training modules. For the set-up of the LMS, all partners will have an important role in checking the user experience of the LMS, the development of learning tracks and modules and will be involved in writing out the format of the good practice section of the training. For the development of the training modules, all partners will determine training topics (necessary in the Learning Hub), create the pilot training and will contribute with good practices and specific tips and tricks, based on their experience and complementary to the theoretical framework which will be developed by Mobile School. This cooperation is valuable because of the different backgrounds all partners have. They were included in previous Erasmus+ projects. PRAKSIS was a partner of Mobile School in the development of StreetSmart Impact. Salvati Copiii partnered with Mobile School vzw for the development of the activity platform, StreetSmart Play. Both partners have a lot of experience in non-formal education and have years of experience in the field with refugees and Roma populations. Therefore, they will have an important role in the research, the development and the good practices of the different training modules. The technical integration and training content will be coordinated and developed by Mobile School NPO, while the partners will be involved in giving feedback on the development. Each partner will also include organisations from their own local network, to bring together in their focus groups or to help disseminate the final product. Besides this, we will partner up with network organisations to spread the integrated Learning Hub to youth workers around the world.

"<< Background >>CONTEXT/BACKGROUND WHY despite increasing the number and diversity of services offered, despite professionalism and important training for workers, despite increasing social and health budget, especially in many metropoles, a certain number of homeless and mentally ill people - seemed - preferred to stay on the street rather than accept the solution offered by the services ? Are the interventions integrate social & health, coherent with real request of person in need, respectful of the dignity, accessible to marginalized and excluded people everywhere they are, congruent and sustainable?Are sufficient and adequate services in emergency centers?FROM ASSISTANCE TO PARTICIPATION To identify models and good practices to facilitate ACCESS of homeless people to SERVICES and to enable social and health workers, of public and private sectors to meet Homeless Mentally Ill People where they are. The Dignity and Well-being (D-&-WB) SMES project to address especially at those workers who are particularly confronted with people living on the margins, with complex social & health problems and needs. The project propose these specific objectives:1.Promote and facilitate networking and a great collaboration among the workers of Institutions, Organizations, Associations involved in the ‘extreme precariousness’ field, in order to achieve effective synergies and transform the different daily practices into effective networking models.2.Building the capacities of each participant, through international and intersectoral exchanges, through study's visits, workshops promoting listening and confrontation about the differences both of the problems and of the methodologies and adequate and efficient answers to be adapted3.Identify efficient and innovative services and structures able to prevent the chronicity of problems sometimes only social or health problems, recommending absolute priorities both in terms of prevention and sustainability.4.Involve all civil society: politicians, administrators, citizens and media, because this is a structural problem of society and not only and specific for professional workers .5.Life-long learning: taking advantage of this opportunity to continue in this initiative by fostering the progressive establishment of a network that aims at continue even after the project has been completed.NUMBER AND PROFILE OF PARTICIPANTS This project will to involve partners working in 4 different sectors, who are 4 pillars in supporting inclusive and participative projects: 1. Social Assistance; 2. Mental health; 3. Housing sector; 4. Participation citizenship, at least from four European countries. To involve in co-working professional workers in social – health - mental health field, in private and public services, including volunteers’ people, who, day by day, are faced with a set of old and new issues, complex needs, with political and social pressures, far from the ethical respect of person dignity.DESCRIPTION OF ACTIVITIES1.Four STUDY’s VISITS of SERVICES in 4 European countries, each two months, concerning the 4th fields : social – health – housing – recovery, including 4th inter-vision workshops after study's visits program - in order to deepest exchange visions about people – services – method, collecting through a common protocol and final small seminar . 2. Four WEBINARS alternating with study visits in order deepest analyse the PROFILES / Narratives collected by Each Partner about ‘PERSON’ in need and ‘SERVICES’ offered concerning accessibility and quality - congruence & sustainability. These Profiles will be collected in final synthetic report.3.EVENT & CONFERENCE: plaidoyer - 1st semester 2023 : event at Eu Parliament Brussels; - 2nd semester 2023 : XV Conference SMES in RomeMETHODOLOGY to be used in carrying out the project :1.Observe : visiting the services system listen and observe and participate in inter-vision meetings with the colleagues<< Objectives >>Objectives of the projectThe title of our project ‘Person First’ was chosen by analogy with the ‘Housing First’ approach in the fight against homelessness. Without denying the importance and effectiveness of Housing First policies, our project starts from the premise that shelters and related services will keep playing an indispensable role as ‘entry-level’ services for homeless people. The fact that tens of thousands of people still live and sleep in the streets of Europe, despite the existence of shelters, calls into question the quality of these services: apparently, there is a mismatch between the needs of homeless persons and the services offered to them. Homelessness is often a state of mental rather than material distress. Instead of reducing the role of shelters to basic material services (a roof, a bed, a shower, a breakfast etc.) we see shelters as a person-centered place of encounter (crossroads), diagnosis (observatory) and re-connecting (bridge). The fight against homelessness and housing exclusion is gaining momentum in European social policy. The covid-19 crisis has raised awareness of the poor hygienic conditions in reception facilities. New sanitary regulations will most probably force shelters to invest in more decent infrastructure and, in this sense, contribute to enhancing the quality of the services on offer. The lockdown measures also revealed the need for more integrated service provision – including mental healthcare, as residents had to stay in shelters 24/7 and for longer periods. Interestingly, homeless services as well as policy makers discovered the effectiveness of integrated approaches. This experience will undoubtedly inform the implementation of Principle 19c of the European Pillar of Social Rights (‘adequate shelter and services for homeless people in order to promote their social inclusion’). Through a combination of peer learning, research, training and dissemination, our project aims to contribute to a set of social minimum standards for the quality of emergency (or should we say ‘re-emergence’?) services for homeless people. Our project will also include opportunities for dialogue with (self-organisations of) homeless people, so that they can voice their own needs and expectations from services. In the final stage, we aim to share our conclusions with national and European policy makers, because national action plans to fight homelessness should raise the quality - and European social minimum standards should prevent the degradation of services in regions / cities where homeless services are being commercialised.FROM ASSISTANCE TO PARTICIPATION that's the main objective of ""Dignity and Well-being”To identify models and good practices to facilitate ACCESS of homeless people to SERVICES and to enable social and health workers, of public and private sectors to meet HOMELESS mentally ill people where they are. The D-&-WB project to address especially at those who are particularly confronted with people living on the margins, with complex social & health problems and needs. We propose these specific objectives:1)Promote and facilitate networking and a great collaboration among the workers of Institutions, Organizations, Associations involved in the ‘extreme precariousness’ field, in order to achieve effective synergies and transform the different daily practices into effective networking models.2)Building the capacities of each participant, through international and intersectoral exchanges, through study's visits, workshops promoting listening and confrontation about the differences both of the problems and of the methodologies and adequate and efficient answers to be adapted3)Identify efficient and innovative services and structures able to prevent the chronicisation of problems sometimes only social or health problems, recommending absolute priorities both in terms of prevention and<< Implementation >>DESCRIPTION OF ACTIVITIES1)Three STUDY’s VISITS of SERVICES in three European countries, concerning Social Assistance Services – Health/Mental health Services – Home / housing services 2)Three WORKSHOPS and small seminar - after study's visits program - in order to deepest exchange visions about people – services – method, collecting through a common protocol.3)PROFILES collected by Each Partner about SERVICES and PERSON in need, concerning accessibility and welcome - e-quality and congruence - sustainability and care. These Profiles will be collected in final synthetic report.4)EVENT & CONFERENCE: Plaidoyer Event in 1st semester 2023 at Eu Parliament; XV Conference SMES in Rome (1992-2023) 2nd semester<< Results >>1.Improving the knowledge of professionals2.Participation of the institution and policy makers in health and social services3.Participation of formal and informal training4.Transforming the charitable approach with homeless in respect of the fundamental rights5.Building capacity to co-working together: public & private services – health & social sectors6.Improving knowledge about complex needs and adequate answer."

We noticed that more and more children are falling out of the formal systems. The streets become the main educational environment where they develop their identity with needed attitudes and skills in order to survive. Youth work is confronted with children in different street situations. Many NGO’s (big and small), citizen initiatives undertake a lot of action to connect with the children in the streets, to build trustworthy relationships. Mobile School VZW has been supporting these initiatives for 15 years with non-formal educational tools and training. In all the projects we've been cooperating, we saw 3 problems: - a lack of a qualitative case-management. Youth workers lack the tools and capacity to give a proper follow-up to the individual children and youth they are working with. - a lack of impact measurement: There is a lack of concrete indicators to follow-up and a poor data registration. - a lack of data to assess the situation: data collection about the situation of children and youth in the streets are extremely difficult. Proper reports and macro data on the situation of vulnerable children and youth are missing and therefore it's difficult to make policy decisions on a project level, on national and on an international level. This project was a transnational collaboration between 4 organisations. Mobile School VZW was the leading organisation and partnered up with 3 organisations, having experience with different target groups: ARSIS and PRAKSIS (Greece) and CME (Poland). In ARSIS and PRAKSIS, they work with Roma children, trafficked children in the city centre, refugee children in refugee camps and unaccompanied minors. CME works with children and youth who are working unregistered on the streets with the responsibility to sustain their families. Our goal was to create a digital tool for personal case management within youth work in non-formal education. We managed to create that tool, named StreetSmart, split out in 3 intellectual outputs.The aim of the research report (IO1) was that it should help youth workers to evaluate and improve their own activities and case management. The report answers the following questions:- How is case management perceived in street- and youth work?- Which (mobile) case management tools already exist worldwide?- Which indicators are useful in assessing impact in non-formal youth work activities?- How can the indicators 'non-formal education' and 'personal development' be included in the measurement?- How can the data of children and youngsters be protected? The case management tool, StreetSmart, exists of 3 parts: - A very user-friendly smartphone application for data caption on the streets (O2) - A database back-end (O2) - A web-based case management environment where info, reports and analyses can be consulted (O3) To carry out the project we went through 3 phases: a research, development and testing phase. - Acquired a list of common indicators useful to assess impact in non-formal educational youth work activities - developed valid and trustworthy methods to measure indicators. - developed a protected database system where data of individual children can be stored safely - developed a user-friendly application where youth workers can input and consult only the data of the children they are working with - developed a data-encryption system so data become anonymously once they leave the project level (privacy protected) - developed user-friendly dashboards and reports to view macro-data on a project level, per indicator, per target group. - and we are still trying to develop a sustainable way to disseminate the tool to youth workers in other European projects and all over the world, organising multipliers and sharing the tool with networks active in youth work. In the end, we foresee an educational, efficiency and managerial win for everyone who will use this case management tool. The project foresaw to impact 3691 persons, but probably we reached around 3551: 291 youth workers with O1, 150 children and 110 youth workers (through multipliers and scaling: + 3000 newsletters). Our ambition is to continue with the dissemination and support of the tool after the completion of this project (1 year). Our aim is within three years after the start of the project, to reach at least 300 organisations and youth initiatives outside our own network, working with approximately 9000 children and support them with the tool and online training on how to use it.

<< Objectives >>This active learning programme seeks to establish future thinking modes of dissemination in the arts that are environmentally conscious, as well as engaging for people new to the arts across a wide variety of backgrounds. Working with 3 new groups of young people within the target audience each year, the project aims to widen access and inclusion in the arts field through the working process, public events and outputs. Its participants develop knowledge and skills beneficial for future careers.<< Implementation >>Workshops, working group meetings, events and outputs delivered in coordination between Norway, Sweden and Finland include:- encountering the arts field, giving feedback through institutional visits and artist workshops.- developing contributions for, and hosting 3 transnational public symposia.- gathering, refining and creating material for a differing format each year.- public launch events.- communications material and stratergy by young participants.- feedback evolves plans each cycle.<< Results >>Research and material developed through 99 workshops and 27 working group meetings taking place over 34 months across Oslo, Helsinki and Stockholm will be processed through:- three ambitious public transnational symposia to gather, further and share learning. - publicly accessible outputs sharing project research including a podcast series, a video series, and a book each distributed in collaboration with publishing platforms.- nine launch events for the outputs.

‘Teen Advisory Board - In Character’ is a transnational active learning programme for 16-21 year olds from a wide variety of backgrounds. It looks at language, behaviour, and structures within the arts, using the formats of the Teen Advisory Boards (TABs) and roleplay to strengthen the influence, knowledge, organisational skills and cultural participation of young people. It produces young agency in the artworld - influencing institutions, reaching the public, and widening access to culture for young people.Focusing on inclusion in the arts, the Teen Advisory Board (TAB)'s selection criteria prioritises young people who have had limited contact with the arts. Bringing together young people from across sections of society, its core long term goal is to enable a more inclusive artworld; by encouraging a shift in the demographics of who works in the field, and therefore the perspectives and priorities of those who programme its institutions.The Teen Advisory Board, supported by PRAKSIS (Oslo), Index (Stockholm) and Publics (Helsinki), form the core working group who arrange and evaluate the project. The ‘In Character’ programme is the result of these partners working in digital transnational dialogue over the past year. The project represents an innovative development in their collaboration that will increase their collective exchange and learning, while going through the research, development, production and dissemination of public facing outputs that will have wide transnational resonance.Over 20 months, two TAB groups in Stockholm and Oslo with 10 dedicated members each (up to 40 total participants) receive mentoring and support as they engage with institutions, artists and other arts professionals to develop research and outputs including; a blog, conferences, publications (printed and online), and radio broadcasts (also available as podcasts). These outputs aim to bring innovative, accessible research and tools relating to inclusion in the arts field and working with young people to audiences including other young people, those who work with young people, and a general public interested in art and society.